Posted on November 7, 2016 by Blake - Email Help
Occasionally good mail will land in the Junk folder. Some Internet providers (especially telco and cable companies) have terrible IP address reputations. If you want to prevent a senders email from landing in the junk again here’s what you can do:
Log in to your webmail. Go to the junk folder. Select the good email:
Click on the “Actions” menu, hover over “Mark” and then select “Not Spam”:
This will do two things — 1. it will move the message to your inbox and 2. it will ensure this senders email goes straight to the inbox next time.
Posted on March 18, 2015 by Jacob - Email Help
Setting up main in iOS on your iPhone is usually pretty straightforward, but there are a couple of steps you might miss. One of them is including the outgoing password. Make sure you see Step 5 and fill in the password field.
Posted on July 22, 2014 by Jacob - Email Help
The slides below will help you set up your email account on your Android device.
Posted on December 5, 2008 by Blake - Email Help
The first step is to login to the webmail interface at mail.yourdomain.ca (see the screen shot below each step as an example)
Posted on November 28, 2008 by Blake - Email Help
Your default view in webmail is set to plain text. That’s OK, it’s a best practice that prevents the automatic loading of remote images. Unfortunately it also renders links in the email unclickable. There is an easy fix. Just click on HTML in the View menu of a message display window (see the screen shots below)
Posted on October 1, 2008 by Blake - Email Help
Blackberry email is “pushed” to Blackberry phones (BB) using two different RIM products. The email account assigned by your cell carrier resides on a Blackberry Enterprise Server (BES) and every other account you set up uses the Blackberry Internet Service (BIS).
Posted on May 28, 2008 by Blake - Email Help
If you receive a message from the System Administrator such as this: