I can’t click on links in webmail. What do I do?

Posted on November 28, 2008 by - Email Help

Your default view in webmail is set to plain text. That’s OK, it’s a best practice that prevents the automatic loading of remote images. Unfortunately it also renders links in the email unclickable. There is an easy fix. Just click on HTML in the View menu of a message display window (see the screen shots below)

text-html_webmail_view_screen1

Now your links and your images will be present. You can now click on any embedded links.

html_webmail_view_screen2