Posts By: Mitch

Setup Outlook for Android with IMAP

Posted on April 28, 2018 by - Email Help, Uncategorized

OK you want to add your IMAP email account to Outlook for Android. Here are the steps. For whatever reason Microsoft may not present all of these steps in order. If you don’t see the “next step” image, check the next one, it may be what you see and need to move on:

Step 1:

Open the Outlook for Android App and tap on “Get Started”

Step 2:

Fill in your email address and tap “Continue”

Step 3:

Tap “Set Up Account Manually”

Step 4:

If you see the “Connect Exchange” screen tap the question mark and move on to step 5. If you don’t see this step move on to Step 6.

Step 5:

Tap “Change Provider”.

Step 6:

Tap “IMAP”

(BTW it’s not iMAP, it’s an Internet protocol: Internet Message Access Protocol. It’s not an Apple thing.)

Step 7:

Here’s the critical bit. If Microsoft doesn’t “guess” the port numbers correctly you will need to fill them in. The red boxes have to match exactly what we have here, the blue boxes are your email address.

Step 8:

Woohoo! It worked. Tap “Skip” to start using your email or “Continue” to add another email address.

If you get an error hit the Android back button and try again. Check the passwords and spelling. If you tap anywhere else Outlook will not save anything and will force you to start over (frustrating!)

Outlook 2016 IMAP Account Setup

Posted on November 7, 2017 by - Email Help

Here are the steps to setup an IMAP account in Outlook 2016. We are fans of the older, but more reliable Post Office Protocol (POP), but IMAP works great if you want to “sync” folders on different devices. You do, however, need to take care not to accidentally delete some of all of your messages. With IMAP you delete from one device you delete from all “sync’d” devices. Including the server!

If you want to stick with POP3 you can use our POP3 Set up tutorial.

Step 1:

Open Outlook and click “File” from the main menu.

 

Step 2:

Click “Add Account”.

 

Step 3:

Fill in your email address. Click “Advanced options” and check the box next to “Let me set up my account manually”. Click “Connect” to continue.

 

Step 4:

Click the “IMAP” account type box.

 

Step 5:

Have the mail server names assigned to your account handy. If you are not sure what they are ask up by clicking the “Help” button on the bottom right of this screen.

For “Incoming mail” fill in the server name, type in 143 for the port and select “STARTTLS” for the “Encryption method” dropdown.

For “Outgoing mail” fill in the server name, type in 587 for the port and select “STARTTLS” for the “Encryption method” dropdown.

This should look just like the image below, except you will use the server name assigned to your account. Then click “Connect”.

 

Step 6:

You will be prompted for your email account password. Make sure the “User Name” is the same as your email address. Click the “Save this password in your password list” check box and click “OK”.

 

Step 7:

Woohoo! Success. Click “OK” to return to the Outlook main screen and send a test message. If you get any errors let us know by clicking the “Help” button at the bottom right of this screen.

Outlook 2016 POP3 Account Setup

Posted on November 7, 2017 by - Email Help

Here are the steps to setup a POP3 account in Outlook 2016. If you want to use IMAP instead you can use our IMAP Setup tutorial, but we are fans of the older, but more reliable Post Office Protocol (POP).

Step 1:

Open Outlook and click “File” from the main menu.

 

Step 2:

Click “Add Account”.

 

Step 3:

Fill in your email address. Click “Advanced options” and check the box next to “Let me set up my account manually”. Click “Connect” to continue.

 

Step 4:

Click the “POP” account type box.

 

Step 5:

Have the mail server names assigned to your account handy. If you are not sure what they are ask up by clicking the “Help” button on the bottom right of this screen.

For “Incoming mail” fill in the server name, type in 995 for the port and click the box next to “This server requires and encrypted connection (SSL/TLS)”.

For “Outgoing mail” fill in the server name, type in 587 for the port and select “STARTTLS” for the “Encryption method” dropdown.

This should look just like the image below, except you will use the server name assigned to your account. Then click “Connect”

 

Step 6:

You will be prompted for your email account password. Make sure the “User Name” is the same as your email address. Click the “Save this password in your password list” check box and click “OK”.

 

Step 7:

Woohoo! Success. Click “OK” to return to the Outlook main screen and send a test message. If you get any errors let us know by clicking the “Help” button at the bottom right of this screen.