Posted on May 15, 2017 by Blake - Email Help
These settings will allow you to set up POP on your Windows Live Mail so that you can connect it to the server to download your mail.
- Open Windows Live Mail
- Add an email account
- Select File from the menu at the top of the window
- Select Options
- Choose Email Accounts…
- Select Add
- Select Email Account
- Enter the following information:
- Email address: Your email address
- Password: Your email password
- Remember this password: Yes (add a check mark)
- Display name for your sent messages: Your first and last name e.g. John Smith (or anything you want)
- Manually configure server settings: Yes (add a check mark)
- Select Next
- Enter Incoming server information
- Server type: POP
- Server address: mail.infolog.ca
- Logon user name: Entire email address (including the @example.com part)
- Enter outgoing server information
- Server address: mail.infolog.ca
- Port: 587
- Requires authentication: Yes (add a check mark)
- Click Next and then Finish
Posted on November 7, 2016 by Blake - Email Help
Occasionally good mail will land in the Junk folder. Some Internet providers (especially telco and cable companies) have terrible IP address reputations. If you want to prevent a senders email from landing in the junk again here’s what you can do:
Log in to your webmail. Go to the junk folder. Select the good email:
Click on the “Actions” menu, hover over “Mark” and then select “Not Spam”:
This will do two things — 1. it will move the message to your inbox and 2. it will ensure this senders email goes straight to the inbox next time.
Posted on November 7, 2015 by Blake - Domain Names and DNS
Here’s a trick we use all the time when a client moves to our servers, but the nameservers haven’t been updated yet. This trick lets us get on with work while we wait for DNS propagation.
Posted on March 18, 2015 by Jacob - Email Help
Setting up mail in iOS on your iPhone is usually pretty straightforward, but there are a couple of steps you might miss. One of them is including the outgoing password. Apple says it’s optional, but I can’t think of a provider where that is true. Make sure you see Step 5 and fill in the password field.
Posted on July 22, 2014 by Jacob - Email Help
The slides below will help you set up your email account on your Android device.
Posted on May 16, 2014 by Blake - Support Desk Home
If your site is located on our infocp1.infolog.ca server we have good news. We have moved from a self signed SSL certificate to a browser trusted CA issued certificate. So what does this do for you? Well it means you wont have to endure browser warnings about the control panel not being trusted. The login was always protected via SSL encryption, but now no warnings!
Posted on December 15, 2011 by Blake - Company
Our Small Business and Home Office Web Hosting Package is a great place to get started. Most small businesses find this is all they need to host their site and company email. It’s also great for bloggers, MySQL based web applications, and all kinds of Open Source content management systems (CMS). In fact our control panel lets you install the most popular of these applications with just one click!
Posted on June 1, 2010 by Blake - Uncategorized
Need month to month billing? You can subscribe to our Small Office Security hosting package via credit card or by PayPal. The price is just 13.66 CAD (plus GST).
Posted on December 3, 2009 by Blake - Domain Names and DNS
DNS refers to the “domain name service”. Every hosting company and Internet access provider on the Internet provides DNS service for their customers.
Posted on December 5, 2008 by Blake - Email Help
The first step is to login to the webmail interface at mail.yourdomain.ca (see the screen shot below each step as an example)